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IT Support AI Agents
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Compare how IT support AI agents operate

Compare documented skills, published claims, and operating models for IT support AI agents.

Leena AI logo
Leena AI

4.6(151 G2 reviews)

Agentic AI platform offering pre-built AI Colleagues that auto-resolve employee HR, IT and finance support tickets across 200+ enterprise systems, for large enterprises' back office.

G2 reviewsBuyer-reported scores from G2 reviews. These are separate from G2 task evaluation results.

Ease of use
93
Quality of support
94

G2 evaluation not yet available

Request this product for a future evaluation.

Category Skills

Access & Software ProvisioningDevice & App TroubleshootingGrounded Knowledge AnswersPassword & Account ResetsTicket Triage & Closure

Published claims

Vendor-reported

70%+ tickets auto-resolved

Product strategy

Forward-deployed engineeringyes
Self-serveno
Agent-callable (A2A)yes
Moveworks logo
Moveworks

4.4(126 G2 reviews)

Enterprise AI assistant and agentic platform letting employees find answers and automate IT, HR and other tasks across business apps. Acquired by ServiceNow (closed December 2025).

G2 reviewsBuyer-reported scores from G2 reviews. These are separate from G2 task evaluation results.

Ease of use
90
Quality of support
87

G2 evaluation not yet available

Request this product for a future evaluation.

Category Skills

Access & Software ProvisioningDevice & App TroubleshootingGrounded Knowledge AnswersPassword & Account ResetsTicket Triage & Closure

Published claims

Vendor-reported

Saved thousands of hours per quarter - almost 4000 hours of operator hours saved

Product strategy

Forward-deployed engineeringyes
Self-serveno
Atomicwork logo
Atomicwork

4.0(1 G2 reviews)

AI-native ITSM and ESM platform with agentic AI Coworkers that resolve employee IT and service requests end to end across Slack, Teams and other tools, for enterprise IT teams.

G2 reviewsBuyer-reported scores from G2 reviews. These are separate from G2 task evaluation results.

Ease of use
83
Quality of support
83

G2 evaluation not yet available

Request this product for a future evaluation.

Category Skills

Access & Software ProvisioningDevice & App TroubleshootingGrounded Knowledge AnswersPassword & Account ResetsTicket Triage & Closure

Published claims

Vendor-reported

50% reduction in ticket volume

Product strategy

Self-serveno
Agent-callable (A2A)yes